FCC Chairman Ajit Pai Offers Consumers Tips to Avoid Robocalls and Spoofing
Robocalls and spoofed caller ID are too often used to scam consumers. Consumers shouldn’t answer the phone if they aren’t sure who is calling. Legitimate callers, of course, will leave you a voicemail if they want to. If you do answer a call, don’t give out any personal information. Some scam callers often try to scare consumers into giving them money, often via gift cards. Law enforcement and government agencies will never ask you to make a payment through a wire transfer or with a gift card. If someone calls you claiming to be your utility, just tell them you’ll call them back. Look up their number on a legitimate website or a bill, and use that number to contact them. And file a complaint at FCC.gov. Complaints matter! We use them to help catch those who break the law, and they’re important in helping us to update our policies to make sure that we have the rules in place to go after these robocalls before they’re unleashed.